"As Chief Executive of St Giles Trust, one of your clients, I would like to congratulate Compucare for their outstanding customer service. We are a busy organization who relies heavily on a healthy IT platform. When our server broke down this morning we urgently phoned you up to work your magic. Ahmed arrived promptly, and with great diligence and perseverance has solved our server problem, restored our computer function (much to the massive relief of all our staff) and basically saved the day. He is a great ambassador for your Company and as his manager I felt you should know. Thank you. Very best wishes"
“I am at last connected at home, thanks to all the hard work and perseverance from Andre at Compucare I can’t sing his praises enough he was very patient with a not too technical worker . Please can you pass on my grateful thanks to him and his team.
Criticism is easy we don’t praise and thank enough.”
‘Remote assistance has solved every issue, even in Italy’
“As an agent to classical musicians (including the soprano Lesley Garrett), he often attends meetings in London but divides his time between Streatham and his retreat in the Italian city of Lucca.” ...... “This balance is achieved with a communications system designed for him by UK firm Compucare Systems. "They have been with us all the way. Remote assistance means I haven't had a visit for two years and they have been able to solve any issues, even when I'm in Italy," he explains.
Article from THE INDEPENDENT Newspaper
"Equality Works' IT systems have been looked after by Compucare for a number of years now, and we have always received excellent service and advice. In particular, alongside their expertise in making sure all the big IT stuff runs as it should, we are very happy with their willingness and ability to help with those smaller, fiddly IT issues that would otherwise get in the way of our day-to-day working"
“After struggling on a daily basis with our IT system, we switched to Compucare Systems and we were able to begin the process of rectifying the issues we had struggled with for so long. It is so refreshing now to not have to continually fight with IT, but instead our big problems have begun to disappear, and Compucare is there to support us as and when smaller problems arise. They are very proactive, personal, and friendly in their approach. We are very grateful to have them as our IT provider.”
"We are highly satisfied with the service that we receive, hence our renewal of the contract since 2006. If we have any problems throughout our network, Compucare are prompt and diligent to resolve them, and get us “up and running” again with minimal delay. Their technicians are highly knowledgeable, extremely courteous and pleasant to deal with, and we always find the company, as a whole, very approachable. We would have no hesitation in recommending them to other organisations for ongoing IT support."